Workers tell Wells Fargo horror stories This first case shows, how ineffective HR can grow through the whole company and do a lot of damage resulting in incredibly high expenses for the company to pay on compensations. Also it shows, how everything in a company is interconnected and too high objectives set at the top of the company can result in a huge damage to the public opinion of the company. I am surprised that Wells Fargo did not predict that some of the workers would come out with the message. It shows a lack of strategic planning. Also, clearly the managers have not been trained very well for their role and their behavior is the main cause of the situation described. Of course, setting high goals is important and if the employees feel challenged they might achieve more but everything has to be done in certain limits and in this case the outcome was the very opposite from what the company expected. On the other hand, the things said are mostly only what the emplo...